Customer Solution Architect
Description
The Opportunity:
We are seeking an experienced and proactive Customer Solution Architect to join our team. As a Solution Architect, you will be responsible for designing, developing, and implementing solutions that address business needs while meeting technical requirements. You will work closely with cross-functional teams, including business analysts, developers, and project managers, to ensure the successful delivery of high-quality, scalable, and sustainable solutions.
Key Responsibilities:
- Solution Design: Lead the architecture and design of end-to-end solutions for business problems, ensuring they are scalable, secure, and cost-effective.
- Requirement Analysis: Work with stakeholders to gather and analyze business requirements and translate them into technical specifications.
- Stakeholder Engagement: Collaborate with business leaders, product owners, and technical teams to define project scope and objectives, ensuring alignment with business goals.
- Technical Leadership: Provide guidance to development teams, ensuring that solutions adhere to architectural best practices, standards, and industry best practices.
- Technology Evaluation: Assess and recommend appropriate technologies and tools for various solutions, ensuring they align with the organization’s tech stack.
- Risk Management: Identify potential risks or challenges associated with the architecture and provide solutions to mitigate them.
- Documentation: Create and maintain clear documentation of architectural designs, processes, and solutions to ensure effective communication across teams.
- Quality Assurance: Ensure solutions meet quality and performance standards through testing, validation, and peer reviews.
- Continuous Improvement: Stay up to date with industry trends, emerging technologies, and best practices to ensure the team’s solutions are innovative and competitive.
Job Qualifications:
- Bachelor’s degree in Computer Science, Engineering, Information Technology, or related field (or equivalent work experience).
- Proven experience as a Solution Architect, Technical Architect, or similar role with a strong track record of designing and implementing enterprise-level solutions.
- Deep understanding of system architecture, data engineering, software development life cycle (SDLC), cloud computing (e.g., AWS, Azure, Google Cloud), and enterprise integration techniques.
- Expertise in designing solutions across various domains, such as enterprise applications, data management, security, and cloud infrastructure.
- Strong proficiency in programming languages, frameworks, and development methodologies.
- Ability to effectively communicate complex technical concepts to non-technical stakeholders.
- Excellent problem-solving skills and the ability to think critically and innovatively.
- Strong leadership and team collaboration skills, with experience mentoring junior developers and architects.
Preferred Skills:
- Experience with Agile or DevOps methodologies.
- Telecom and IT industry experience
- Certifications like TOGAF (The Open Group Architecture Framework), AWS Certified Solutions Architect, or similar are desirable.
About
Ookla® is a global leader in connectivity intelligence, offering unparalleled network insights through the combined expertise of Speedtest®, Downdetector®, RootMetrics®, and Ekahau®. Ookla’s complementary datasets combine crowdsourced and controlled, public and private collection methods, QoS and QoE metrics, and more to unlock correlations and actionable insights — helping organizations optimize networks, enhance digital experiences, and create better connected experiences for end-users.
Our team is a group of people brought together through passion and inspired by possibility. We are looking for team members who love solving problems, are motivated by challenges, and enjoy turning clever ideas into exceptional products. When you work for us, you are using Ookla data and insights to advance our mission of better connectivity for all.
About Ziff Davis
Ziff Davis (NASDAQ: ZD) is a vertically focused digital media and internet company whose portfolio includes leading brands in technology, shopping, gaming and entertainment, connectivity, health, cybersecurity, and martech. Today, Ziff Davis is focused on seven key verticals – Technology, Connectivity, Shopping, Entertainment, Health & Wellness, Cybersecurity and Marketing Technology. Its brands include IGN, Mashable, RetailMeNot, PCMag, Humble Bundle, Spiceworks, Ookla (Speedtest), RootMetrics, Everyday Health, BabyCenter, Moz, iContact and Vipre Security.
Our Benefits
Ookla offers competitive salaries in addition to robust, health and wellness-focused benefits. We are committed to work-life balance with paid time off when you need it.
At Ziff Davis, we remain dedicated to creating an environment where everyone feels valued, respected, and empowered to succeed. We offer Employee Resource Groups, company-sponsored events, and regular opportunities for professional growth through educational support, mentorship programs, and career development resources. Our employees are recognized and celebrated through employee engagement programs and recognition awards.
If you're seeking a dynamic and collaborative work environment where you can see the direct impact of your performance and thrive both personally and professionally, then Ookla is the place for you.
Ziff Davis is an Equal Opportunity Employer. At Ziff Davis, Diversity, Equity, and Inclusion (DEI) has always been about fairness, equal opportunity, and belonging. DEI enables us to attract and retain the best talent, regardless of background or circumstances, while enabling our thousands of employees worldwide to thrive.